Privacy Policy
Information We Collect
Orvanelidrytho collects several types of information from users to provide our financial record management services effectively. This includes personal information you provide directly, technical data from your interactions with our platform, and financial data necessary for our services.
Personal Information: We collect your name, email address, phone number, mailing address, and other contact details when you create an account or contact us for support.
Data Type | Purpose | Legal Basis |
---|---|---|
Contact Information | Account management and communication | Contractual necessity |
Financial Records | Service provision and analysis | Legitimate business interest |
Usage Analytics | Platform improvement | Legitimate business interest |
Device Information | Security and optimization | Legitimate business interest |
We also collect technical information automatically when you use our services, including IP addresses, browser types, device characteristics, operating system details, and usage patterns. This helps us maintain security and improve our platform's performance.
How We Use Your Information
Your information serves multiple purposes within our financial platform. We use it to provide core services, ensure security, communicate with you, and continuously improve our offerings.
- Processing and managing your financial records according to your instructions
- Providing customer support and responding to your inquiries
- Sending service notifications, security alerts, and important account updates
- Analyzing usage patterns to enhance platform functionality and user experience
- Detecting and preventing fraud, unauthorized access, and other security threats
- Complying with legal obligations and regulatory requirements in Canada
- Marketing our services to you, only with your explicit consent
We never use your financial data for purposes unrelated to providing our services. All processing activities are conducted with appropriate security measures and in compliance with Canadian privacy legislation.
Information Sharing and Disclosure
Orvanelidrytho maintains strict policies regarding information sharing. We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share information in specific circumstances outlined below.
Service Providers: We work with trusted third-party companies that help us operate our platform, process payments, provide customer support, and maintain security. These partners are bound by confidentiality agreements and can only use your information for specified purposes.
We may disclose information when required by law, such as responding to court orders, government requests, or regulatory inquiries. We will notify you of such requests unless prohibited by law or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
In the event of a business transaction such as a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice and ensure the new entity maintains the same privacy protections.
Data Security and Protection
We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical and administrative safeguards.
- Advanced encryption for data transmission and storage using industry-standard protocols
- Multi-factor authentication requirements for account access
- Regular security audits and penetration testing by independent third parties
- Strict access controls limiting employee access to personal information
- Continuous monitoring systems to detect and respond to security threats
- Secure data centers with physical access controls and environmental protections
- Regular security training for all staff members handling personal information
While we implement robust security measures, no system is completely secure. We encourage users to protect their account credentials and report any suspicious activity immediately. We will promptly investigate and address any security incidents.
Your Privacy Rights
Under Canadian privacy legislation, including PIPEDA, you have several important rights regarding your personal information. We are committed to helping you exercise these rights effectively.
Access Rights
Request copies of your personal information we maintain, including details about how it's used and shared.
Correction Rights
Request corrections to inaccurate or incomplete personal information in our records.
Withdrawal of Consent
Withdraw consent for processing activities where consent is the legal basis, subject to service limitations.
Complaint Rights
File complaints about our privacy practices with us directly or with the Privacy Commissioner of Canada.
To exercise your rights, contact us using the information provided below. We will respond to your request within 30 days and may require identity verification to protect your information. Some requests may be subject to legal limitations or business requirements.
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention Periods: Account information is retained for the duration of your relationship with us plus seven years for financial record-keeping requirements. Marketing communications data is kept until you unsubscribe. Technical logs are typically retained for one year.
When information is no longer needed, we securely delete or anonymize it using industry-standard methods. Some information may be retained in anonymized form for analytical purposes. You can request deletion of your account and associated data, subject to legal requirements and legitimate business needs.
International Data Transfers
While Orvanelidrytho primarily operates within Canada, some of our service providers may process or store data in other countries. When international transfers occur, we ensure appropriate safeguards are in place to protect your information.
We carefully select international service providers based on their privacy practices and security measures. All transfers are governed by contracts that require the same level of protection as provided under Canadian privacy laws. You can request information about specific transfer arrangements by contacting us.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. We use both session cookies and persistent cookies for different purposes.
- Essential cookies required for basic website functionality and security
- Analytics cookies to understand how visitors interact with our site
- Preference cookies to remember your settings and customizations
- Marketing cookies to deliver relevant advertisements and measure campaign effectiveness
You can control cookie preferences through your browser settings or our cookie preference center. Disabling certain cookies may limit website functionality. We do not use cookies to track your activities across unrelated websites.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will notify you through email, website notices, or other appropriate communication methods.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when the most recent changes were made. Continued use of our services after policy changes constitutes acceptance of the updated terms.
Privacy Contact Information
For privacy-related questions, concerns, or to exercise your rights, please contact us:
Email: privacy@orvanelidrytho.com
Phone: +16137076105
Mail: Orvanelidrytho Privacy Officer
303 King St #113A
Winnipeg, MB R3B 3J8
Canada
We respond to privacy inquiries within 30 days and are committed to resolving any concerns about your personal information.